Privacy Policy
When you supply any personal information to Home Digital Services we have legal obligations towards you in the way we use this data. We must collect the information fairly, that is, we must explain how we will use it and tell you if we want to pass the information on to anyone else.
In general, any information you provide to Home Digital Services will only be used within Home Digital Services and by its agents and service providers. Your information will be disclosed where we are obliged or permitted by law. Also, if you post or send offensive, inappropriate or objectionable content anywhere on or to Home Digital Services or otherwise engage in any disruptive behaviour on Home Digital Services, Home Digital Services can use whatever information that is available to it about you to stop such behaviour. This may involve informing relevant third parties such as your employer, Internet provider and law enforcement agencies about the content and your behaviour.
What information do we collect?
We may collect the following information:
- Name and contact information including email address and phone number
- Address and postcode
- Information about your property and TV aerial/satellite requirements
- Other information relevant to customer surveys and/or offers
How we use your information
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- To process and manage your service booking
- To contact you regarding your enquiry or appointment
- Internal record keeping
- We may use the information to improve our products and services
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Access to your personal information
You have the right to request a copy of the personal information that Home Digital Services holds about you and to have any inaccuracies corrected. Please address requests to the Data Protection Officer.
Your rights
Under the General Data Protection Regulation (GDPR), you have the following rights:
- The right to access your personal data
- The right to rectification of inaccurate data
- The right to erasure (the right to be forgotten)
- The right to restrict processing
- The right to data portability
- The right to object to processing
Contact us
If you have any questions about this privacy policy or our treatment of your personal data, please contact us.